Pen Publishing Interactive, Inc.
   

Support

Fast-Paced Changes

The fast-paced changes in technology requires a steep learning curve. That is why Pen Publishing, a Kansas web hosting company, offers a broad definition of technical support services. Technical support can vary from getting e-mail setup help, answering questions related to web editing software, to help with uploading webpages. We have extensive experience with the two major web editing tools: Microsoft Front Page and Dreamweaver. We also have experience with graphics software such as Corel Draw, Fireworks, and Flash, e-mail setup for Outlook, Outlook Express, Netscape and Eudora.

Support Categories

DNS Support for IP/MX Record Modification - Only persons authorized to speak for this domain may request DNS/MX modifications. Any requested changes will be made after we have been able to verify the contact information.
    
Here you can find the very latest on computer viruses, Trojans and worms courtesy of Sophos Anti-Virus. Be sure to check here often to ensure that you are fully protected with the latest anti-virus updates.
    
Find out how to set up your Pen Publishing hosted Email account using your favorite Email software.
    
Ever had an email error? Click here to learn how to understand email errors and to learn how to deal with them when you find them.
    
Find out your IP address and other helpful information that might assist us in troubleshooting your support issues.
    
View Flash tutorials on common support issues, such as how to set up an email account in Outlook Express.

Support Tickets

If you would like to set up a support ticket to be addressed by our support staff, you may go to our Support Tickets site.

All content ©  Pen Publishing Interactive, Inc.     Phone: 316-651-0551     Fax: 316-651-5868
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