Pen Publishing Interactive, Inc.
Customer Survey
Print
Pen Publishing Customer Survey
How long has your company been in business?
How many employees do you have?
What is your primary business? (Check all that apply)
How long has your company had a website?
What is the purpose of your website? (Check all that apply)
How important is your website to your business? 1 Not Very - 5 Extremely Important
Does your company currently sell over the Internet?
Do you currently track your websites traffic?
Is your website meeting your goals?
How often does your company update its website?


Does your company have plans to update its website within the next?


Does your company record current and/or potential customer email addresses?
Does your company offer any of the following items via email?(Check all that apply)
If yes, how would you rate the results? 1 Poor - 5 Excellent
Do you think your company is utilizing its website to its fullest potential?
Are you or anyone in your company familiar with RSS feeds?
If yes, please provide 3 RSS feeds to which you subscribe?
Are you or anyone in your company familiar with SEO (Search Engine Optimization)?
Has your company been contacted by any company offering SEO services?
Is your website currently Search Engine Optimized?
Are you or anyone in company familiar with Google AdWords?
Has or does your company use Google AdWords?
If yes, how would you rate the results of your Google AdWord campaign? 1 Poor - 5 Excellent
Are you or anyone in company familiar with SEM (Search Engine Marketing)?
How is your company website updated? (Check all that apply)
How important is utilizing a local company to host your website? 1Not Very - 5 Very
Are you familiar with FlipperSiteDeveloper?
Which of the following services offered by Pen Publishing are you aware of? (Check all that apply)
How would you rate the level of service provided by Pen Publishing? 1 Poor - 5 Excellent
Would you recommend Pen Publishing Interactive to other businesses?
If no, why not?
Is there anything you would like more information on or any comments you would like to share?
If you would like additional information, please provide us your email address. (OPTIONAL)